Planet Money complains. To learn.
30 April 2025·26 min
On today's show: we're ... venting. We at Planet Money are an ensemble show – each with different curiosities and styles. But we recently realized many of us…
Also available on
Show notes
On today's show: we're ... venting.
We at Planet Money are an ensemble show – each with different curiosities and styles. But we recently realized many of us have something in common: We're annoyed consumers.
So we're going to get ranty ... but then try to understand the people annoying us. Like stingy coffee shops, manufacturers that don't design things for repair ... and stores that send way to many emails every day.
Along the way, we learn a very sad thing about satisfaction and the future of skilled labor in the U.S.
(Also, we should all just stop using umbrellas. They have negative consumption externalities. Come on people.)
This episode was produced by James Sneed. It was edited by Marianne McCune, fact-checked by Sierra Juarez, and engineered by James Willetts. Alex Goldmark is our executive producer.
Find more Planet Money: Facebook / Instagram / TikTok / Our weekly Newsletter.
Listen free at these links: Apple Podcasts, Spotify, the NPR app or anywhere you get podcasts.
Help support Planet Money and hear our bonus episodes by subscribing to Planet Money+ in Apple Podcasts or at plus.npr.org/planetmoney.
To manage podcast ad preferences, review the links below:
See pcm.adswizz.com for information about our collection and use of personal data for sponsorship and to manage your podcast sponsorship preferences.
NPR Privacy Policy
We at Planet Money are an ensemble show – each with different curiosities and styles. But we recently realized many of us have something in common: We're annoyed consumers.
So we're going to get ranty ... but then try to understand the people annoying us. Like stingy coffee shops, manufacturers that don't design things for repair ... and stores that send way to many emails every day.
Along the way, we learn a very sad thing about satisfaction and the future of skilled labor in the U.S.
(Also, we should all just stop using umbrellas. They have negative consumption externalities. Come on people.)
This episode was produced by James Sneed. It was edited by Marianne McCune, fact-checked by Sierra Juarez, and engineered by James Willetts. Alex Goldmark is our executive producer.
Find more Planet Money: Facebook / Instagram / TikTok / Our weekly Newsletter.
Listen free at these links: Apple Podcasts, Spotify, the NPR app or anywhere you get podcasts.
Help support Planet Money and hear our bonus episodes by subscribing to Planet Money+ in Apple Podcasts or at plus.npr.org/planetmoney.
To manage podcast ad preferences, review the links below:
See pcm.adswizz.com for information about our collection and use of personal data for sponsorship and to manage your podcast sponsorship preferences.
NPR Privacy Policy
Share this episode
From the host
Is your organisation telling the right story?
I offer a free 20-minute conversation called the Story Session. I'll look at how your organisation is currently telling its story, identify the one story you should be telling but aren't, and give you a concrete idea for what to do about it.
No charge. No preparation. No obligation. If that's you, or if you know someone it might be for, I'd love to hear from you.
Book a Story Session[STORY_SESSION_URL pending]